The GCH RN is a member of the interdisciplinary team who works together to meet the physical, medical, psychosocial, emotional and spiritual needs of hospice patients and families facing terminal illness and bereavement.
The GCH RN is designated to provide coordination of care, ensure continuous assessment of each patient’s and implementation of the interdisciplinary plan of care.
RN Case Manager Job Description
Case Management and Supervision
- Follows GCH policies and standards (See GCH Standards Manual) and practices within the scope of the RN license
- Reports any request to practice outside of scope of license to the manager/supervisor
- Supervision of (GCH employed and contracted) nursing tasks delegated to Hospice Aides, Licensed Practical/Vocational Nurses (and contracted Registered Nurses) and Volunteers per the plan of care
- Completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement
- Appropriately identifies/utilizes resources, referrals such as PT, OT, Home Health, Dietary, Pharmacy, Supplies, Home Medical Equipment, and other visits/consults
- Completes documentation at the time of the event and at the location of care unless otherwise directed
- Provides education to patients, families, caregivers and referral sources
- Participates in patient care meetings as assigned
- Participates in weekly team meetings
- Provides effective communication/shift reports through written, verbal, reporting and body language
- Participates in bereavement support
- Participates in the on-call rotation and/or provides shifts during non-business hours such as evenings, weekends and holidays based upon program-identified needs
- Provides visits/shifts in program coverage area
- Develops, coordinates, and follows the patient’s individualized plan of care
- Appropriately delegates nursing tasks to Hospice Aides/Homemakers, Volunteers, and Licensed Practical/Vocational Nurses
- All factors pertinent to the patient’s safety, including the competence of the Hospice Aide/Homemaker have been assessed
- Determination that this activity can be delegated safely to a Hospice Aide/Homemaker
- Provides nursing care including nursing tasks that may be delegated to other roles such as LPNs, HHAs and Volunteers
- Participates in and monitors patient and family care compliance activities
- Professionally manages/coordinates the hospice plan of care
- Provides and follows infection control practices
- Delivers care in accordance with the patient’s plan of care
- Provides primary nursing care for inpatient and continuous care patients as assigned
Quality Improvement
- Participates in the Quality Assessment and Performance Improvement (QAPI) Program and related activities as assigned. This may include, but is not limited to
- participation in Performance Improvement Project(s) (PIP)
- Gathering clinical data which is used for quality measures
Professional Development
- Develops and achieves professional growth goals and objectives personally and per Team Manager reviews
- Responsible for attending orientation and regularly scheduled in-services/educational conferences as assigned
- Participates in orientation of Hospice Aides, Volunteers and other IDG members as assigned
- Participates in training activities internally within GCH and externally as assigned
Customer Service
- Maintains focus on the patient and family experience of care
- Serves as a patient and family advocate
- Reports patient/family/customer complaints to Team Manager
- Participates in patient/family/customer conflict resolution as applicable.
- Represents the nursing profession, the GCH site/location and GCH overall in a positive manner
QUALIFICATIONS
- Currently licensed as a R.N. in the state where the GCH program is located.
- A minimum of two years experience in hospice, home health, or community health experience in the last five years.
EDUCATION
- RN license
SPECIAL INSTRUCTIONS TO CANDIDATE
- EOE/AA M/F/D/V
What’s It Like to Be a RN Case Manager?
“This job is so flexible,” “It’s important to be a ‘people person.’ You have to be a really good listener, caring, and very dedicated.”
The Benefits of Working as a RN Case Manager for Georgia Community Hospice:
As a GCH RN Case Manager, you enjoy:
- Support from a professional team and approachable leaders who focus on optimal patient-centered care
- Control of your patient schedule, to see your patients when they need to be seen
- A values-driven company that attracts exceptional employees and supports your professional goals with technology, learning opportunities, and resources that complement your daily work
- Tuition reimbursement to gain new skills or support a career transition to other positions and roles with GCH
- Mentorship and support from an entire team of hospice professionals—physician, nurse, social worker, chaplain, bereavement specialist, and volunteer
Apply Now!